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When your account is restricted

What a restriction is in the site's own words, what to do today, and what Rensa does and does not do.

The short answer

Your account is restricted this morning, or you are reading this in case it ever is. This guide says what a restriction is in the site's own words, what to do today, and what Rensa does and does not do. Nothing here tells you what the site saw; nobody outside it can.

What a restriction is, in the site's own words

Read again on 2026-10-06 from the site's Help Center page titled "Automated activity on LinkedIn". Accounts are restricted for "third-party software or browser extensions that scrape, modify the appearance of, or automate activity on LinkedIn's website", and once that software is turned off, an account restricted for that reason will "automatically be re-enabled at the time specified on the suspension notification". A second help page says "You may be restricted from viewing additional pages if we detect an unusually large number of page views from your account", and that its agreement with members "prohibits automated or manual means of systematically viewing pages on LinkedIn".

The notice itself often says less. One consultant quoted his notice, in 2023, as "We are unable to provide additional details regarding the violation". Reps describe the same thing from the other side; a reader under a trainer's post wrote in 2025 that it "happens without a real reason or violation though", and another person wrote that "it was the overall pattern of my account looking 'low-trust.'"

What to do today

  • Sign in on the site itself and read what it says.
  • Don't run any extension while it's restricted.
  • Note the date and what the notice said.

Turn off any extension that acts on the site, and leave it off. If the restriction was for automated activity and the notice gives a date, the site says the account comes back on that date once the software is off. If it asks you to confirm who you are, go to the site by typing its address, not through a link in an email. If it offers a form, write what you actually did that week and no more.

The list you were building can still be built. Once you can see the page again, it can become leads without anything of ours touching the site, and until then we can help you rebuild it.

What Rensa does and does not do

Rensa reads the screen, not the site. No extension, no injected code, no cookies or passwords, no requests to any site. Nothing of ours runs in the browser or sends anything to the site. What the site sees is your rep's own browsing, and that still counts toward its limits.

LinkedIn's terms limit copying data from the site by any means. You are responsible for how you use what you capture. We can't guarantee your account; nobody can. If an account is ever restricted because of Rensa, reply to any email from us with the date and what the site said, and we'll help you rebuild this week's list. We don't expect it.

For the person who approves tools, What Rensa does.

LinkedIn and Sales Navigator are trademarks of LinkedIn Corporation. Rensa is not affiliated with LinkedIn or Wiza.

When your account is restricted · Rensa